Why did you visit our interactive site?
Are you a customer?
What type of information are you primarily looking for?
Did you find what you were looking for?
How did you learn about this site? (Check all that apply)
Are you a repeat visitor to our site?
How often will you return to this site for information and updates?
-- Select Choice --
Regularly
Occasionally
Never
What part of this site is most useful to you (check the top two)?
How could we make this site more useful and/or beneficial to you?
If you could change anything about this site, what would it be?
Your opinions are important to us. In order to serve you better, we'd like to see how you think we're doing.
On a scale of 1-5, please rate our performance in the following areas.
1. Overall impression of the utilility
-- Select Option --
5 - Helpful to customers
4
3
2
1 - Not helpful to customers
2. Reliable and trusted service
-- Select Option --
5 - Reliable, trusted
4
3
2
1 - Unreliable, untrustworthy
3. Easy to do business with
-- Select Option --
5 - Very easy
4
3
2
1 - Not very easy
4. Friendly, knowledgeable and caring
-- Select Option --
5 - Friendly, knowledgeable
4
3
2
1 - Unfriendly, unknowledgeable
5. Share my values
-- Select Option --
5 - Shares values
4
3
2
1 - Doesn't share values
6. Well-run and business/web savvy
-- Select Option --
5 - Well run, savvy
4
3
2
1 - Not well run, not savvy
7. Making the community a better place to live and work
-- Select Option --
5 - Making community better
4
3
2
1 - Not making community better
8. Earth-kind and environmentally responsible
-- Select Option --
5 - Earth-kind, responsible
4
3
2
1 - Not Earth-kind, irresponsible
In your opinion, what two words best describe the utility's image?
Additional comments
Name
Street Address
Apartment number
City
State/Province
Zip
Country
Daytime phone number
Evening phone number
Mobile phone number
Email
Company and/or related industry
Job title
Would you like a response to any part of this survey?
If you would not like to share the above information, or would like to help us learn more about your needs, please consider answering the following questions.
Would you categorize yourself as a(n):
I am a:
My age is:
*To help reduce spam, please answer this math problem:
We value your opinion. Please tell us what you think about our web site, utility, programs or services. We will use your feedback to improve our service. If you provide us with your contact information, we will be able to reach you to answer any questions you may have.